ORDER INFORMATION - TERMS & CONDITIONS

PRICES

Orders can only be accepted on the understanding that goods will be charged at prices ruling at thee time of despatch.

PAYMENT TERMS

Cash with orders please (add 17.5% to the total purchase value, including postage and packaging when applicable).

CONDITIONS

Ownership and title to any goods supplied by MDC Exports Ltd remains with MDC Exports Ltd until payment is made in full.

CLAIMS

Damage or loss must be reported within 3 days of delivery and non-delivery within 14 days of despatch date. Claims for damage or loss will not be met unless the carrier is notified on delivery. If carton shows signs of damage, the carrier docket should be marked ‘damaged’ and signed, in all other cases the docket should be signed and marked ‘unexamined’.

RETURNS

We regret that a 10% handling charge will be made on any goods returned for credit or exchange other than those with a genuine fault. We regret that we cannot accept returns from overseas.

MEASUREMENTS

All measurements given are approximate and given as guidance only.

GUARANTEE

MDC Exports Ltd guarantee that they will, at their discretion, either replace faulty goods, supplied by them or repair the same product to the claim being made in writing to them, within 12 months after sale.

SHIPPING AND HANDLING CHARGES

We are always striving to keep shipping costs as low as possible, in our endeavour to do this we will quote your shipping charge on receipt of order.

MAJOR CREDIT/DEBIT CARDS ARE ACCEPTED